The Complete Guide to Hiring a Maid in Malaysia (2026)

Hiring a domestic helper in Malaysia involves navigating permits, agency fees, government levies, and legal responsibilities. This guide covers every step of the process so you know exactly what to expect — and what to look out for.

Step 1: Decide What You Need

Before approaching an agency, be clear on what tasks you need help with — housekeeping, childcare, elder care, or a combination. This determines the nationality, training background, and experience level you should request. Different source countries (Indonesia, Philippines, Myanmar, Cambodia) have different strengths, availability, and levy rates.

Step 2: Choose a Licensed Agency

Always engage a JTKSM-licensed maid agency. A licensed agency is accountable for the worker's documentation, medical screening (FOMEMA), insurance, and training. GLC Hire (Agensi Pekerjaan GLC Sdn Bhd) holds a valid JTKSM licence and provides comprehensive pre-deployment training through Genesis Training Academy.

Step 3: New Recruit vs Transfer Case

A new recruit is a foreign worker hired from their home country — typically a 3-6 month process. A transfer case is an existing worker already in Malaysia looking for a new employer — faster (2-4 weeks) but higher upfront costs. Your agency will advise which suits your timeline and budget.

Step 4: Understand the Costs

Costs include agency fees, government levy (paid annually by the employer), FOMEMA health screening, insurance, and the worker's flight ticket. Total first-year costs typically range from RM 12,000 to RM 18,000 depending on nationality and whether you hire a new recruit or transfer case. GLC Hire provides a full transparent cost breakdown upfront.

Step 5: Legal Obligations as an Employer

As an employer you are responsible for: renewing the work permit annually, paying the government levy on time, providing valid insurance coverage, ensuring FOMEMA health checks are done, and complying with the Employment Act. Failure to do so can result in fines or blacklisting.

Step 6: Settling In

Prepare a clean, private room and set clear house rules from day one. A written schedule covering duties, rest days, and mealtimes avoids misunderstandings. GLC Hire provides an employer handbook to guide you through the first month.

Ready to start? Contact our placement consultants today for a free consultation and cost breakdown tailored to your household needs.