Hire a trusted maid or caregiver in Malaysia.
100% licensed, ethically recruited, and professionally trained — backed by Genesis Life Care, Malaysia's largest aged-care provider with 400+ care beds nationwide.
What sets us apart from every other maid agency in Malaysia
We are the only placement agency backed by a major aged-care provider — giving every caregiver access to clinical-level training no standard agency can match.
Genesis-quality training
Every caregiver completes a certified programme co-developed with Genesis Life Care — elder care, dementia, post-stroke and household management.
Rigorous vetting
Full background checks, medical screening, reference verification and assessments — so you know exactly who enters your home.
Personalised matching
Our consultants understand your family's language, care needs and routines before selecting the most compatible candidates.
100% licensed & compliant
JTKSM licensed. Every placement follows Malaysian labour law, protecting your family and the rights of every worker we place.
Free replacement guarantee
If a placement doesn't work out within the warranty period, we provide a full replacement at no additional agency fee.
Ongoing support
Regular check-in calls, mediation, visa-renewal reminders and direct access to the Genesis clinical team throughout your contract.
Professional placement for every family's needs
From everyday housekeeping to specialist dementia and palliative care at home — we match the right person for your exact situation.
Domestic maid services
Vetted live-in helpers trained in housekeeping, cooking, laundry and childcare — many also equipped for basic elder care.
Enquire now →
Home elder care
Compassionate caregivers who support seniors with personal hygiene, medication reminders, companionship and mobility.
Enquire now →
Specialist & clinical care
Genesis-trained specialists deliver dementia care, post-stroke rehab support, palliative care and skilled nursing at home.
Enquire now →Meet some of our available candidates
Pre-screened, Genesis Training Academy certified helpers and caregivers, ready for placement now. Every profile below is a real, currently-available candidate.
See every available candidate
Browse our full, regularly-updated biodata library, or tell us your requirements and we'll shortlist matches for you.
Browse all biodata →Meet our candidates in their own words
A short video introduction from one of our verified, Genesis Training Academy certified helpers — so you can get a feel for who you might welcome into your home.
Other ways we can help
Hiring a full-time helper isn't always the answer straight away. Here's how we support a few other common situations.
Need a temporary or relief caregiver?
For short-term relief care while your regular caregiver is away, or temporary support during recovery, find independent, verified relief caregivers through our sister platform, Caregiver Malaysia.
Visit Caregiver Malaysia →Need care while you wait for your helper?
While your new helper's visa and travel are being processed, we can arrange short-term interim residential care for your loved one at a Genesis Life Care centre — so there's no gap in care.
Enquire about interim placement →Already have a helper, but want them trained?
If you already have a domestic helper or caregiver but want them properly trained, enrol them in a Genesis Training Academy programme — household management, elder care essentials, dementia care and more.
Explore training for your helper →From first enquiry to your home in 8 steps
Our consultants guide you through every step — from understanding your needs to placement day and follow-up support.
Submit your request
Call, WhatsApp or fill our form — under 3 minutes. We respond within 2 business hours.
Needs assessment
We learn your household setup, care needs, language preferences and hours.
Candidate matching
We shortlist 2–3 pre-screened, trained candidates tailored to you.
Virtual interview
Interview candidates by video — we facilitate and translate as needed.
Selection & contract
Choose your helper; we prepare the contract and documentation.
Medical & visa
We manage medical checks, visa applications and work permits.
Orientation & training
Final orientation at our centre, including Genesis-Quality Care modules.
Placement + support
Your helper arrives. We follow up at 2 weeks, 1 month and 3 months.
Every helper we place is professionally trained — not just screened
All helpers and caregivers complete a structured programme at Genesis Training Academy, developed with Genesis Life Care's clinical teams. 80+ training hours across 6 core modules.
Household management
Cleaning, cooking, laundry, childcare, home safety.
Elder care essentials
Hygiene, mobility, medication reminders, companionship.
Dementia & memory care
Communication, behavioural support, safe environments.
Post-stroke & rehab
Physiotherapy assistance, transfers, recovery monitoring.
What Malaysian families say
"Choosing Genesis Life Care was the best decision we made for my mother. The caregiver has become like family."
"The personalised matching made all the difference. The regular check-ins gave us real peace of mind."
"After my father's stroke we needed clinical experience. The quality difference was immediately obvious."
"They guided us through every step of the process — nothing was left unclear or unexplained."
Got questions? We have answers.
How much does it cost to hire a maid through Genesis Life Care?
Agency fees, government levy and salary vary by the helper's country of origin and contract length. We provide a full written cost breakdown — no hidden fees — during your free consultation. See pricing →
How long does the placement process take?
Transfer cases (helpers already in Malaysia) take 1–2 weeks. New overseas recruits take 3–8 weeks in total, including medical checks and visa processing.
Is Genesis Life Care a fully licensed maid agency?
Yes. Agensi Pekerjaan Genesis Life Care Sdn Bhd is licensed under JTKSM (Licence B No. 1681), independently verifiable on the official government portal.
What specialist care can your caregivers provide at home?
Through our Genesis partnership, selected caregivers are trained in dementia care, post-stroke rehabilitation, palliative care, wound management and basic skilled nursing.
Ready to find the right helper for your family?
Speak with a placement consultant today — free, no obligation. Serving Klang, Kajang, Petaling Jaya, Puchong and Johor Bahru.
