Malaysia's Only Care-Backed Placement Agency

Hire a Trusted Maid or Caregiver in Malaysia

100% licensed, ethically recruited, and professionally trained — backed by Genesis Life Care, Malaysia's largest aged-care provider with 400+ care beds nationwide.

Genesis Life Care caregiver helping elderly woman — professional maid and caregiver placement Malaysia
Genesis-Quality Training Certified caregivers
1,200+
Successful placements
5
Branch locations
400+
Genesis care beds
4.9★
Client satisfaction
Licensed & Accredited
JTKSM Licensed Maid Agency
Genesis Life Care Partner
Ethical Recruitment Certified
Verify our licence →

Why Choose Genesis Life Care

What Sets Us Apart from Every Other Maid Agency in Malaysia

We are the only placement agency backed by a major aged-care provider — giving every caregiver access to clinical-level training that no standard agency can match.

Genesis-Quality Training

Every caregiver completes a certified programme co-developed with Genesis Life Care — covering elder care, dementia support, post-stroke rehabilitation, and household management.

Rigorous Vetting Process

Full background checks, medical screening, reference verification, and assessments ensure you know exactly who is entering your home and caring for your loved ones.

Personalized Matching

Our consultants take time to understand your family's language preferences, care needs, and household routines before selecting the most compatible candidates.

100% Licensed — Fully Compliant

JTKSM licensed. Every placement strictly follows Malaysian labour law, protecting your family and upholding the rights of every domestic worker we place.

Free Replacement Guarantee

If a placement doesn't work out within the contract warranty period, we provide a full replacement at no additional agency fee — your satisfaction is always guaranteed.

Ongoing Post-Placement Support

Regular check-in calls, mediation support, visa renewal reminders, and direct access to the Genesis clinical team for specialized care guidance throughout your contract.

Our Services

Professional Placement for Every Family's Needs

From everyday housekeeping to specialist dementia and palliative care at home — we match the right person for your exact situation.

Professional domestic maid services Malaysia — Genesis Life Care
Most Popular

Domestic Maid Services

Thoroughly vetted live-in domestic helpers trained in housekeeping, cooking, laundry, and childcare. Many are also equipped to assist elderly family members with daily tasks.

Enquire now →
Housekeeping Cooking Childcare Basic Elder Care
Home elder care services Malaysia — companion caregiver feeding senior
Growing Demand

Home Elder Care

Compassionate caregivers who support seniors with daily living — personal hygiene, medication reminders, companionship, and gentle mobility assistance, all within the comfort of home.

Enquire now →
Daily Living Support Companionship Medication Reminders
Specialist clinical caregiver for dementia post-stroke Malaysia
Specialist Care

Specialist & Clinical Care

For seniors with complex conditions — Genesis-trained specialists deliver dementia care, post-stroke rehabilitation support, palliative care, and skilled nursing at home, with dignity and expertise.

Enquire now →
Dementia Care Post-Stroke Palliative Skilled Nursing

Care in Action

Compassionate Care, Every Step of the Way

From rehabilitation therapy and wound care to mobility support and everyday companionship — our trained helpers and caregivers are there for your family.

Genesis Life Care Centres

Need Short-Term or Respite Care? We Have a Place for Your Loved One.

Sometimes families need temporary relief — whether you're recovering from surgery, travelling, or simply need a break from caregiving duties. Genesis Life Care Centres offer short-term stays and respite care in a safe, professionally staffed environment.

As part of the Genesis Life Care Group, our centres are equipped with trained nursing staff, physiotherapy support, dementia-friendly environments, and round-the-clock care — giving both residents and families genuine peace of mind.

Short-Term Stays

Ideal for post-hospitalisation recovery or when primary carers need temporary support.

Respite Care

Give family caregivers a planned break while your loved one receives professional care in a warm, home-like centre.

Specialist Nursing Care

Centres staffed 24/7 with trained nurses experienced in dementia, stroke rehabilitation, and palliative care.

400+ Care Beds Nationwide

Multiple Genesis Life Care Centre locations across Malaysia — find the nearest centre to your family.

Part of Genesis Life Care Group

Malaysia's Leading Aged-Care Provider

Genesis Life Care Centres provide residential, short-term, and respite care to seniors across Malaysia — with specialist programmes in dementia, rehabilitation, and palliative care.

400+

Care beds nationwide

24/7

Nursing support

10+

Years of care

Post-Op Recovery

Supervised recovery in a fully equipped care centre

Dementia Care

Specialist dementia-friendly environment & programmes

Stroke Rehab

Physiotherapy and nursing support for stroke recovery

Palliative Care

Compassionate end-of-life care with dignity

Visit genesislifecare.com.my

Explore centre locations, services & availability

Simple Process

From First Enquiry to Your Home in 8 Steps

Our consultants guide you through every step — from understanding your needs to placement day and ongoing follow-up support.

Genesis Life Care consultant conducting needs assessment
1

Submit Your Request

Call, WhatsApp, or fill our online form — takes under 3 minutes. Our team responds within 2 business hours.

2

Needs Assessment

Our consultant calls to understand your household setup, care needs, language preferences, and working hours.

3

Candidate Matching

We shortlist 2–3 pre-screened, trained candidates from our database tailored to your specific requirements.

4

Virtual Interview

You interview shortlisted candidates over video call — we facilitate and translate as needed.

5

Selection & Contract

You select your preferred helper. We prepare the employment contract and government documentation.

6

Medical & Visa Processing

We manage all medical checks, visa applications, and work permit processing on your behalf.

7

Orientation & Training

Your helper attends final orientation at our centre, including Genesis-Quality Care modules before placement.

8

Placement + Ongoing Support

Your helper arrives. We follow up at 2 weeks, 1 month, and 3 months — and are always available if you need us.

Our Unique Advantage

The Only Maid Agency Backed by Malaysia's Leading Aged-Care Provider

When you hire through Genesis Life Care, you benefit from more than a placement — you gain access to the expertise of Genesis Life Care Group of Companies, Malaysia's leading aged-care provider with over 400 care beds nationwide.

This partnership means our caregivers receive clinical-level training in dementia care, post-stroke rehabilitation, and palliative support — skills no standard maid agency in Malaysia can offer.

Serving Klang, Kajang, PJ, Puchong & JB

Indonesian & Filipino helpers available

Live-in & live-out arrangements

Contract, renewal & extension support

Genesis Life Care trained caregiver with elderly patient

Genesis Group

400+

Care beds nationwide

Genesis Training Academy

Every Helper We Place is Professionally Trained — Not Just Screened

All domestic helpers and caregivers placed through Genesis Life Care complete a structured training programme at Genesis Training Academy (GTA) — our dedicated training centre developed in partnership with Genesis Life Care Group's clinical teams.

Your helper arrives with verified, practical skills covering household management and specialist elder care techniques used in professional care settings.

Household Management

Cleaning, cooking, laundry, childcare routines, and home safety protocols.

Elder Care Essentials

Personal hygiene, mobility assistance, medication reminders, and companionship.

Dementia & Memory Care

Communication strategies, behavioural support, and safe environment practices.

Post-Stroke & Rehab Support

Physiotherapy assistance, transfer techniques, and recovery monitoring.

Palliative & End-of-Life Care

Comfort-focused care, family communication, and emotional support skills.

First Aid & Emergency Response

CPR basics, fall prevention, emergency escalation, and reporting.

Genesis Training Academy maid and caregiver training Malaysia
6
Core training modules
80+
Training hours per placement
100%
Assessed before placement

Client Stories

What Malaysian Families Say About Genesis Life Care

Real experiences from families across Klang Valley and Johor who found the right helper through us.

Choosing Genesis Life Care was the best decision we made for my mother. The caregiver they matched us with has become like family, and the ongoing support from the team has truly been invaluable.
JL
Jonathan Leong
Kajang, Selangor
Verified Client
The personalized matching process made all the difference. Our caregiver was the right fit from day one, and the regular check-ins from the Genesis Life Care team gave us real peace of mind.
NS
Nurul Syarafina
Klang, Selangor
Verified Client
After my father's stroke, we needed someone with genuine clinical experience. Genesis Life Care connected us with a specialist caregiver — the quality difference was immediately obvious to our whole family.
LW
Lim Wei Sheng
Petaling Jaya, Selangor
Verified Client
I was nervous about hiring a maid for the first time. The Genesis Life Care consultant guided me through every step, handled all the paperwork, and our helper speaks great English and Bahasa Malaysia.
RA
Roshani Arumugam
Puchong, Selangor
Verified Client

FAQ

Got Questions? We Have Answers.

Everything families want to know before hiring a domestic helper or caregiver in Malaysia through Genesis Life Care.

Ask Us on WhatsApp
How much does it cost to hire a maid in Malaysia through Genesis Life Care? +
Agency fees, government levy, and maid salary vary depending on the helper's country of origin and contract length. We provide a full written cost breakdown — with no hidden fees — during your free consultation call.
How long does the full placement process take? +
For helpers already in Malaysia (transfer cases), placement typically takes 2–4 weeks. For new overseas recruits from Indonesia or the Philippines, the full process takes 3–5 months, including medical checks and visa processing.
What countries do your domestic helpers come from? +
We currently source helpers primarily from Indonesia and the Philippines — both countries with established government-to-government agreements governing domestic worker placements in Malaysia, ensuring full compliance.
What if my maid or caregiver cannot continue working? +
We provide free replacement support within the contract warranty period. Our team manages the entire transition, including any required government notifications, at no additional agency fee to you.
Is Genesis Life Care a fully licensed maid agency in Malaysia? +
Yes. Agensi Pekerjaan Genesis Life Care Sdn Bhd is fully licensed under JTKSM (Jabatan Tenaga Kerja Semenanjung Malaysia). Our licence number is displayed on this site and can be independently verified on the official government portal.
What specialist care can your caregivers provide at home? +
Through our Genesis Life Care partnership, selected caregivers are trained in dementia care, post-stroke rehabilitation support, palliative care assistance, wound management, and basic skilled nursing — all delivered at home with dignity and clinical-grade training.

Ready to Find the Right Helper for Your Family?

Speak with a placement consultant today — free, no-obligation. Serving Klang, Kajang, Petaling Jaya, Puchong, and Johor Bahru.