Born from a decade of aged care excellence
Genesis Life Care started as a simple observation: families hiring domestic helpers and caregivers had no way to verify training quality, clinical competence, or ethical recruitment practices. Most agencies in Malaysia operate as standalone placement firms with no connection to actual care delivery.
As the operator of Malaysia's largest network of aged-care centres with over 400 care beds nationwide, Genesis Life Care Group saw an opportunity to do things differently. We founded Agensi Pekerjaan Genesis Life Care to bring the same clinical standards, training rigour, and ethical values from our care centres into the home-care placement space.
Today, every domestic helper and caregiver placed through our agency benefits from training at the Genesis Training Academy (GTA) — a programme developed by our own clinical teams covering dementia care, mobility assistance, wound management, nutrition, and more.
What we stand for
These core values guide every placement we make, every training module we deliver, and every family we serve.
Ethical recruitment
Zero tolerance for worker exploitation. Every helper is recruited through legal, transparent channels with fair wages and proper documentation.
Clinical-level training
Our training programme is developed by aged-care clinicians — not salespeople. Every caregiver learns real skills in a real care environment.
Family-first approach
We match helpers to families based on genuine compatibility — not just availability. Your needs, routines, and preferences always come first.
Local presence
With branches in Klang, Kajang, Petaling Jaya, Puchong, and Johor Bahru, we're always nearby to support your family in person.
Full compliance
JTKSM licensed. Every placement strictly follows Malaysian labour law, protecting your family and the rights of every worker.
Ongoing support
Our relationship doesn't end at placement. We provide post-placement follow-ups, conflict mediation, and a free replacement guarantee.
Key milestones
From a single care centre to Malaysia's largest aged-care provider — and now the nation's only care-backed placement agency.
Genesis Life Care Group founded — first aged-care centre opens in Klang Valley.
Expanded to 200+ care beds with centres in Klang, Kajang, and Petaling Jaya.
Launched Agensi Pekerjaan Genesis Life Care — Malaysia's first care-backed placement agency.
400+ care beds nationwide, 5 branch offices, Genesis Training Academy established.
The Genesis Life Care advantage
Find your nearest branch
Visit us in person or call your nearest office for a free, no-obligation consultation.
Johor Bahru
+6019 282 0457About Genesis Life Care
Common questions about our company, licensing, and what makes us different.
Is Genesis Life Care a fully licensed maid agency?
Yes. Agensi Pekerjaan Genesis Life Care Sdn Bhd is fully licensed under JTKSM (Jabatan Tenaga Kerja Semenanjung Malaysia). Our licence number can be independently verified on the official government portal.
What is the relationship between the placement agency and Genesis Life Care Group?
Agensi Pekerjaan Genesis Life Care is a sister brand of Genesis Life Care Group of Companies — Malaysia's largest aged-care provider with over 400 care beds nationwide. This means our helpers benefit from clinical-level training developed by actual aged-care professionals.
Which areas do you serve?
We have branch offices in Klang, Kajang, Petaling Jaya, Puchong, and Johor Bahru. We serve families across the Klang Valley, greater Selangor, and Johor Bahru metropolitan area.
How is Genesis Life Care different from other maid agencies?
We are the only placement agency in Malaysia backed by a major aged-care provider. This means every helper receives clinical-level training at our Genesis Training Academy, rigorous vetting beyond standard screening, and ongoing post-placement support backed by real care expertise.
Ready to find the right helper for your family?
Speak with a placement consultant today — free, no-obligation. Serving Klang, Kajang, Petaling Jaya, Puchong, and Johor Bahru.
