Every helper we place is professionally trained — not just screened
All domestic helpers and caregivers complete a structured training programme at Genesis Training Academy (GTA) — developed in partnership with Genesis Life Care Group's clinical teams.
Clinical-level training that no standard agency can match
Most maid agencies in Malaysia simply screen and place. At Genesis Life Care, every helper completes a comprehensive training programme before they enter your home.
Our training is developed by the same clinical teams that run Genesis Life Care Group's aged-care centres — Malaysia's largest aged-care provider with over 400 care beds nationwide. This means your helper learns real skills in a real care environment, not just classroom theory.
Whether you need a domestic helper for housekeeping or a specialist caregiver for dementia care, your helper arrives with verified, practical skills that make a real difference from day one.
What your helper learns at GTA
Six comprehensive modules covering everything from daily housekeeping to specialist clinical care techniques.
Household management
Cleaning, cooking, laundry, childcare routines, and home safety protocols. Covers Malaysian household standards and appliance operation.
Elder care essentials
Personal hygiene, mobility assistance, medication reminders, and companionship. Built on real protocols used in our aged-care centres.
Dementia & memory care
Communication strategies, behavioural support, and safe environment practices for families dealing with cognitive decline.
Post-stroke & rehab support
Physiotherapy assistance, transfer techniques, speech support, and recovery monitoring for stroke survivors.
Palliative & end-of-life care
Comfort-focused care, pain management support, wound care basics, and family communication for end-of-life situations.
First aid & emergency response
CPR basics, fall prevention, emergency escalation protocols, and incident reporting procedures.
The GTA training journey
Every helper follows a structured path from enrolment to certified placement.
Enrolment & assessment
Each helper is assessed on existing skills, language ability, and care experience to create a personalised training plan.
Classroom training
Structured lessons covering all 6 core modules — delivered by experienced trainers and Genesis Life Care clinical staff.
Practical hands-on
Real-world practice in actual Genesis Life Care aged-care centres — not simulated environments. Helpers learn by doing.
Assessment & certification
Skills assessment, competency evaluation, and GTA certification before the helper is approved for family placement.
GTA training vs standard agency screening
See why families choose Genesis Life Care over standard placement agencies.
Training questions answered
What families and helpers want to know about our training programme.
Is the training included in the placement fee?
Yes. Genesis Training Academy is included as part of every placement — there is no additional fee for training. It's one of the key advantages of choosing Genesis Life Care over a standard agency.
How long is the training programme?
The full GTA programme covers 80+ training hours across 6 core modules. The duration varies depending on the helper's existing skills and the level of care your family requires.
Do all helpers receive the same training?
All helpers complete the core modules (Household Management, Elder Care Essentials, First Aid). Helpers placed in specialist care roles receive additional modules in Dementia Care, Post-Stroke Rehabilitation, or Palliative Care based on family needs.
Where does the training take place?
Training takes place at our dedicated Genesis Training Academy facility and in actual Genesis Life Care aged-care centres — giving helpers hands-on experience in real care environments, not simulated settings.
Can I request additional training for my helper?
Yes. If your family has specific care needs — such as diabetic meal preparation, wheelchair transfer techniques, or cultural cooking preferences — we can incorporate additional training before placement.
Hire a trained helper — not just a screened one
Every helper placed through Genesis Life Care is GTA-certified. Speak with a placement consultant today — free, no-obligation.
