Pricing & Fees
Transparent, All-Inclusive Pricing
No hidden charges, no surprise costs. Every package includes recruitment, GTA training, documentation, and post-placement support — all in one clear fee.
Domestic Maid
One-time placement fee
- Candidate sourcing & screening
- GTA basic training (housekeeping, cooking, safety)
- Work permit & visa processing
- FOMEMA medical examination
- Insurance & bond coverage
- Airport pickup & delivery
- Free replacement guarantee
- Post-placement welfare support
Home Elder Care
One-time placement fee
- Candidate sourcing & screening
- GTA elder care training programme
- Work permit & visa processing
- FOMEMA medical examination
- Insurance & bond coverage
- Airport pickup & delivery
- Free replacement guarantee
- Post-placement welfare support
- Medication management training
- Mobility & fall prevention training
Specialist Care
One-time placement fee
- Candidate sourcing & screening
- GTA specialist training programme
- Work permit & visa processing
- FOMEMA medical examination
- Insurance & bond coverage
- Airport pickup & delivery
- Free replacement guarantee
- Post-placement welfare support
- Dementia / stroke / palliative training
- Clinical team consultation
- Care plan development
* Prices shown are indicative starting rates and may vary based on candidate nationality, experience level, and specific requirements. Contact us for a personalised quote.
What's Included
Every Package Covers
Your placement fee is a one-time payment that covers the entire process from start to finish. Here's exactly what you get.
Recruitment & Screening
We source, screen, and shortlist candidates from our network in Indonesia and the Philippines. Includes background checks and reference verification.
GTA Training
Comprehensive training through Genesis Training Academy — housekeeping, cooking, safety, and role-specific modules developed with clinical teams.
Documentation
All government paperwork handled — work permits, visa processing, employment contracts, and regulatory compliance.
Medical & Insurance
FOMEMA medical examination, worker insurance, fidelity bond, and hospitalisation coverage — all arranged and paid for.
Travel & Logistics
Flight arrangement, airport pickup, and safe delivery to your home. We handle all travel logistics so you don't have to.
Guarantee & Support
Free replacement guarantee, regular welfare check-ins, and ongoing mediation support throughout the entire placement period.
Good to Know
Ongoing Employer Costs
Beyond the one-time placement fee, here are the monthly and annual costs you should budget for as an employer. These are standard costs required by Malaysian law.
| Cost Item | Amount | Frequency |
|---|---|---|
| Worker's salary | RM 1,500 – RM 2,800 | Monthly |
| Levy (government tax) | RM 410 | Annually |
| Work permit renewal | RM 200 – RM 500 | Annually |
| Insurance renewal | RM 300 – RM 500 | Annually |
| FOMEMA medical check | RM 180 – RM 220 | Annually |
| Food & daily expenses | RM 300 – RM 500 | Monthly |
Maid Transfer
Starting from
For employers taking over an existing foreign worker from another employer. A faster, more affordable option when a helper is already in Malaysia with valid documentation.
- Transfer documentation & processing
- Work permit transfer to new employer
- GTA refresher training
- Insurance & medical check
- Post-placement support
Why Choose a Transfer?
Helper is already in Malaysia — placement in as little as 1–2 weeks
No international recruitment or travel costs — significant savings
Helper already understands Malaysian culture, food, and household expectations
Interview the helper face-to-face before committing to the transfer
Payment
Flexible Payment Options
We offer flexible payment arrangements to make the process accessible for every family.
Bank Transfer
Direct bank transfer to our company account. Receipt provided for all payments.
Instalment Plan
Split your payment into 2–3 instalments. Deposit secures your candidate, balance on arrival.
Official Receipt
Full official receipt and agreement provided. Every payment is documented and transparent.
Money-Back Policy
If we're unable to place a suitable candidate, your deposit is fully refundable.
FAQ
Pricing Questions
Common questions about our fees, payment, and what's included.
Are there any hidden fees beyond the placement fee? +
No. The placement fee is all-inclusive — it covers recruitment, training, documentation, medical checks, insurance, and travel. The only additional costs are the ongoing employer responsibilities listed above (worker's salary, annual levy, permit renewal, etc.), which are standard government-mandated costs.
Do I need to pay the full amount upfront? +
No. We offer a 2–3 instalment payment plan. Typically, you pay a deposit (30–50%) to secure your candidate and begin processing, with the balance due upon the helper's arrival. Exact terms are discussed during your consultation.
What if I'm not satisfied with my helper? +
Every placement includes a free replacement guarantee. If your helper isn't suitable, we'll find a replacement at no additional recruitment cost. We also provide mediation and welfare support to resolve issues before they escalate.
Why is the specialist care package more expensive? +
Specialist caregivers require additional training in clinical areas like dementia management, post-stroke rehabilitation, or palliative care. This training is developed in partnership with our parent company's clinical teams and requires more experienced candidates. The higher fee reflects this additional investment in training and expertise.
How does the maid transfer option work? +
A maid transfer is when you take over an existing foreign worker who is already in Malaysia. Because there are no international recruitment or travel costs, the fee is significantly lower. The helper already has Malaysian experience, and you can meet them in person before deciding. We handle all transfer documentation and provide GTA refresher training.
Is the worker's salary included in the placement fee? +
No. The placement fee is a one-time agency fee that covers recruitment and setup. The worker's monthly salary (RM 1,500–2,800 depending on role) is paid directly by you to the worker on an ongoing basis. This is separate from and in addition to the placement fee.
Get a Personalised Quote
Every family's needs are different. Contact us for a free consultation and customised pricing based on your specific requirements.